Privacy policy

Welcome to Arcilla Home! Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or interact with our website, https://arcillahome.com/.

1. Information We Collect

We collect information to provide and improve our services. This includes:

  1. Personal Information:

    • Name, email address, phone number, and billing/shipping addresses when you make a purchase.
    • Payment details (processed securely through third-party payment gateways).

  2. Non-Personal Information:

    • Your IP address, browser type, and browsing behavior (e.g., pages viewed, time spent).

  3. Cookies:

    • Small files stored on your device to enhance your browsing experience.

2. How We Use Your Information

We use the collected information for:

  • Processing orders, payments, and deliveries.
  • Sending order updates, promotional offers, and newsletters (you can opt-out anytime).
  • Improving website functionality and user experience.
  • Ensuring website security and fraud prevention.
  • Analyzing website traffic and performance.

3. How We Protect Your Information

Your data is securely stored and safeguarded against unauthorized access. Measures include:

  • Encrypted data transmissions using SSL.
  • Secure payment gateways for processing transactions.
  • Regular monitoring of our systems for vulnerabilities.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with trusted third parties:

  • Service Providers: For shipping, payment processing, and marketing services.
  • Legal Compliance: If required by law or to protect our rights.

5. Your Rights

You have the right to:

  • Access your personal information.
  • Request corrections to inaccurate data.
  • Delete your personal data (except where retention is legally required).
  • Withdraw consent for marketing communications.

To exercise these rights, contact us at hello@arcillahome.com.

6. Cookies and Tracking Technologies

We use cookies to:

  • Remember your preferences and login details.
  • Track site performance and user behavior.

You can disable cookies through your browser settings, but it may limit some features of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing personal information.

8. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: